Term Conditions

Terms of Service

Introduction

Welcome to StarLight Educare. These Terms of Service govern your access to and use of our website, educational services, consulting programs, tutoring sessions, therapy support, and all related services provided by StarLight Educare.

By accessing our website or using our services, you agree to comply with these terms and conditions. If you do not agree with any part of these terms, please discontinue use of our services.

Our Services

StarLight Educare provides educational consulting, tutoring, therapy support, inclusive education services, curriculum development, and professional training for children, parents, schools, educators, and institutions.

All services are delivered based on professional standards, availability, and individual client needs.

Appointments and Consultations

  • Appointments and consultations must be scheduled in advance.

  • Clients are encouraged to provide accurate information during bookings and assessments.

  • StarLight Educare reserves the right to reschedule or cancel appointments when necessary.

  • Late arrivals may result in reduced session time or rescheduling.

Payments and Fees

  • Certain services may require payment before sessions or consultations are confirmed.

  • Fees for services will be communicated clearly before engagement.

  • Payments made for completed services are generally non-refundable unless otherwise agreed.

  • Failure to complete payment may affect access to services.

User Responsibilities

By using our services, you agree to:

  • Provide accurate and truthful information

  • Respect staff members, educators, therapists, and other clients

  • Participate responsibly during sessions and consultations

  • Follow recommended learning or therapy guidelines where applicable

  • Use our website and services lawfully and respectfully

Confidentiality

StarLight Educare values the privacy of every client. Personal and educational information shared during consultations, tutoring, or therapy sessions will be treated confidentially in accordance with our Privacy Policy.

Educational and Therapy Support

While we strive to provide effective educational and therapeutic support, individual progress and outcomes may vary depending on the learner’s unique needs, participation, and external factors.

StarLight Educare does not guarantee specific academic, developmental, or therapeutic results.

Intellectual Property

All content on the StarLight Educare website, including text, graphics, branding, materials, and resources, remains the property of StarLight Educare unless otherwise stated.

Unauthorized reproduction, distribution, or commercial use of our materials is prohibited without written permission.

Website Usage

Users agree not to:

  • Misuse or interfere with website functionality

  • Attempt unauthorized access to systems or data

  • Upload harmful software or malicious content

  • Use our content for unlawful or misleading purposes

Third-Party Links

Our website may contain links to third-party websites or services for informational purposes. StarLight Educare is not responsible for the content, policies, or practices of external websites.

Limitation of Liability

StarLight Educare shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services, website, consultations, or educational resources.

Users access and use our services at their own discretion and responsibility.

Changes to Services or Terms

We reserve the right to modify, update, suspend, or discontinue any part of our services or these Terms of Service at any time without prior notice.

Continued use of our services after updates indicates acceptance of the revised terms.

Termination of Services

StarLight Educare reserves the right to refuse or terminate services where there is:

  • Violation of these terms

  • Disruptive or inappropriate behavior

  • Non-payment of required fees

  • Misuse of services or resources

Governing Principles

Our services are guided by professionalism, inclusion, compassion, integrity, and a commitment to supporting every learner’s growth and well-being.

Contact Information

For questions regarding these Terms of Service, please contact StarLight Educare through our official communication channels or website.

Thank you for trusting StarLight Educare as your partner in learning, growth, and development.